WIDODO, Rochmad Agung; SUEF, Mokh; AFFANDI, Achmad. Customer Satisfaction Based on Kano & Quality Management Model: A Bibliometric Analysis of Global Publications. Journal of Posthumanism, [S. l.], v. 5, n. 7, p. 1345–1360, 2025. DOI: 10.63332/joph.v5i7.2927. Disponível em: https://posthumanism.co.uk/jp/article/view/2927. Acesso em: 19 mar. 2026.