A Study on Quality of Civil Servants in Vietnam

Abstract

In each country, civil servants are those who perform public duties, serve the state and serve the people, so the quality of civil servants is always a matter of concern and is often evaluated in terms of public ethics, professional qualifications and working capacity. The author mentions these three criteria in his research with the meaning of both constituting content and influencing the quality of civil servants. With the theoretical research model built, the author conducted a survey of 330 leaders of commune-level government agencies of 3 provinces representing 3 regions of Vietnam, including Lang Son province (North), Binh Dinh province (Central), Tra Vinh province (South) to assess the practical quality of local civil servants at the commune level. The research results show that local leaders underestimate the practical working capacity of civil servants, from which the author has the basis to draw research conclusions and discuss policy issues to improve the quality of local civil servants in Vietnam.