Unlocking Power Within: Unravelling the Synergy between High Performance Work Practices, Engagement, Resilience, and Optimization

Abstract

The aim of this research is to study high performance work practices and to empirically investigate the mediating role of employee resilience with employee engagement and employee optimisation. For HR managers, configuring the impact of high performance work practices on employee engagement and optimisation is essential for the overall optimal performance. Organisations operating in this era are confronted with many challenges. The banking sector, who practice rigorous and demanding operations, is facing immense challenges today. Thus, building and retaining a resilient workforce and anticipating its impact on employees’ attitude towards their work is their primary objective today. An engaged and optimised employee can better align themselves with their organisation and portray their optimal performance to achieve the organisation’s goal. This study intends to understand the relation between high performance work practices with employee engagement and employee optimisation along with the mediating effect of employee resilience. Total 250 questionnaires were floated in the banking industry of Sialkot, Pakistan. Conventional and Islamic banking sectors were selected for the study and simple random sampling method was followed to obtain the responses. Partial least square structural equation modelling was adopted by using SmartPLS 3 and SPSS software. This study presented the implication for the HR managers to implement such practices to engage and optimise employees in the workplace. The banking sector needs to understand the importance of high performance work practices and their positive impact on overall wellbeing.  This study provides a wide avenue for future studies.