The Co-Production Model of the Career Promotion Public Services for Autistic Persons: The Contributing Factors and An Improvement for the New Innovative Model

Abstract

The quality and effectiveness of agency and government service provision for individuals with autism are critical in Thailand. This study examines services designed to enhance, deliver, and support occupational and employment opportunities for individuals with autism, including an exploration of the co-production of these services, their causal relationships, and their overall quality. Moreover, it proposes an optimal co-production model to maximize occupational service support for individuals with autism. A mixed-methods approach was used, integrating both qualitative and quantitative techniques. The data were collected from documentary analysis and fieldwork from 34 officials and practitioners experienced in working with autistic individuals, as well as 19 experts. The respondents represent a diverse range of stakeholders, including private entrepreneurs, academics, government officials, and civil society organizations, all are engaged in promoting the employment of autistic persons. The study’s findings indicate that the seven-step existing process models and mechanisms for enabling employment opportunities for autistic individuals are significantly supported by occupational promotion centers located in central and provincial areas, as well as by specialized provisions within educational institutions. In addition, collaboration among enterprises, community groups, parent associations of autistic individuals, educational institutions, and local hospitals is crucial in increasing the quality of employability and occupational services for autistic persons. These collaborations contribute, albeit moderately, to the co-production of skills, knowledge, and abilities in autistic individuals.