Guidelines for Diversity Management for Unity in Industrial Organizations

Abstract

In this era, society is continuing to develop into a new and borderless world characterized by quick communication and widespread, and convenient travel. Therefore, this leads to greater diversity among people all over the world. This research aims to establish guidelines for managing diversity to encourage unity within industrial business organizations in Thailand. Moreover, the qualitative study section was conducted through in-depth interviews with nine qualified experts, while the quantitative study section involved interviews with 500 entrepreneur executives from Thailand’s industrial business organizations. Furthermore, the research results found that the important components for managing diversity to promote unity arranged by the level of importance are as follows: 1) Diversity Insight, 2) Collaboration, 3) Organizational Support, and 4) Communication, respectively. The hypothesis testing section indicated that the two business groups, overall, found significant differences at the level of 0.05. In addition, the analysis of the developed structural equation model met the evaluation criteria and was consistent with the empirical data. The model showed a chi-square probability level (CMIN–p) of 0.193, a relative chi-square (CMIN/DF) of 1.068, a goodness-of-fit index (GFI) of 0.952, and a root mean square error of approximation (RMSEA) of 0.012. These demonstrated a good fit with the empirical data, as indicated by suitable CMIN–p, CMIN/DF, GFI, and RMSEA values.