Improving Governance through Competency Development Policies: A Study of Banten Province

Abstract

This study examines the impact of competency development policies on improving governance in Banten Province. In response to the increasing demand for effective public administration, the development of administrative competencies has emerged as a critical strategy for enhancing governmental performance. This research investigates the implementation of competency-building programs for government officials in Banten, assessing their effectiveness and identifying challenges faced during execution. A mixed-method approach was employed, combining qualitative interviews with policymakers, quantitative surveys of administrative staff, and a comprehensive analysis of policy documents. The results reveal that while these initiatives have contributed to improved job performance, enhanced professionalism, and better public service delivery, several obstacles persist. These include inadequate resources, inconsistent training programs, and a lack of inter-agency coordination, which hinder the full realization of the policies' potential. Furthermore, the findings emphasize the need for aligning training programs with the evolving demands of public administration to maximize their impact. The study concludes that for these competency development programs to succeed in the long term, it is crucial for Banten Province to strengthen collaboration between agencies, allocate sufficient resources, and ensure that training programs are relevant and adaptive. This research provides valuable insights into the relationship between policy implementation and governance quality in regional governments.