The Impact of Technology Adoption on Supply Chain Agility and Resilience: An Empirical Analysis

Abstract

This study explores and investigates how cutting-edge technologies such as AI and Blockchain contribute to supply chain agility and resilience. By analyzing data for 999 supply chain operations, the research identified significant effects of technological adoption concerning supply chain (β = 1.77, p < 0.001) and negative consequences on lead time (β = -1.87, p < 0.001) and lead time variability (β = -1.95, p < 0.001); this suggests that new technologies are being effectively implemented within supply chains and probably will have an extension in Agility. This paper adds to the understanding of an appropriate approach toward technology incorporation by providing the balance that should be struck between direct improvements and longer-term gains in performance that will only be seen in the future. This study adds to knowledge by identifying the gaps regarding longitudinal effects, application-specific ways over industries, and the roles of emerging technologies in ensuring supply chain performance.